Auto-Graphics, Inc – Resource Management Solutions, Products & Services

AGent Enterprise: Tech Specs

Standards Compliant

Electronic Data Interchange (EDI)
Z39.50 protocol
LDAP, EAP IP authentication protocols
Americans with Disabilities Act (ADA) & Bobby compliant

Supports Multiple Data Formats

Dublin Core
XML
HTML

Runs on Standard Platforms

Server applications run on Windows 2000 and Windows 2003 servers.
AGent application interface both for staff and the end user runs on a standard browser. Best viewed with Internet Explorer 5.5 or higher, Netscape 6.2 or higher and Firefox 1.0 or higher.

Software as a Service (SaaS) Delivery Method

Auto-Graphics has been delivering service-based solutions over the past five decades. Our flexible delivery includes both licensed and hosted options and features our Software as a Service (SaaS) solution.

"The SaaS model… [is] an attractive, lower risk option for small and large enterprises alike."

- Robert Bois, AMR Research

By utilizing the SaaS option, your AGent Enterprise system will be fully supported, backed-up and maintained by Auto-Graphics and includes complete system setup and implementation of software. Utilizing Auto-Graphics’ equipment and expertise will lower your infrastructure cost and overall solution complexity with:

Lower initial investment – Lowers monetary risk by eliminating need for large initial investment and places the risk of a successful rollout and continued solution effectiveness on Auto-Graphics.
Greater customer satisfaction – Auto-Graphics must sustain high levels of customer satisfaction to ensure broad user adoption and continued renewal of term contracts.
Less internal IT involvement – With Auto-Graphics responsible for installation, support and housing of your solution, your IT resources can shift focus away from application maintenance and onto other vital projects.
Secure environment & high availability – Auto-Graphics takes great precautions with both facility and application security, backs up regularly and provides for system failover.
Quick deployment & easy upgrades - Requiring less setup and configuration than our licensed option and receiving automatic upgrades helps reduce the effort required by the customer.