AGent Resource Sharing supports efficient request generation, fulfillment, management and offers a number of unique features:
Direct consortial borrowing requests
For libraries that prefer circulation-based resource sharing models,
AGent Resource Sharing also permits libraries to exchange requests
using the NCIP standard. AGent Resource Sharing provides a single
staff interface to all requests, eliminating the need to manage
ILL transactions in one system and consortial borrowing transactions
in a second system.
Circulation - Interlibrary Loan Link (CILL)
Libraries can now use the NCIP-compliant CILL module to minimize
the number of steps needed to borrow and lend materials. Borrowing
staff can use the single AGent Resource Sharing interface to create
a temporary bibliographic and item record in their local catalog,
which enables the patron to check out the borrowed item at the
circulation rather than having resource sharing staff manage the
item on loan to the patron. Lending staff can check out an item
on their local circulation system, which automatically updates
the AGent Resource Sharing request to "shipped," again
eliminating duplicative workflow steps. Other duplicative steps
of the borrowing and lending process are similarly eliminated.
Mediated and unmediated patron-initiated ILL requests
Supports patron-initiated requests, offering patrons the flexibility
to place and track requests either locally or from a remote location.
The system automatically applies the library-determined preferred
lender list, which enables patron-initiated requests to be automatically
approved and sent directly to potential lenders, significantly
freeing up staff time by eliminating the need for staff to review
and approve requests. This permission can be applied on a patron-by-patron
basis.
Open ILL requests
AGent Resource Sharing supports SIP2, NCIP and LDAP to enable
remote system patron authentication to a local ILS, patron file,
or AGent’s patron database. Using the Circulation –
Interlibrary Loan Link, patrons may initiate resource sharing
requests from Auto-Graphics’ ILS product, AGent VERSO™.
Dynamic routing of requests to an unlimited number of
lenders
AGent Resource Sharing is designed to support an unlimited number
of preferred trading partners and their respective lending policies.
The system validates format availability and shelf status before
routing the request to the first lender. If a lender is unable
to fill the request, the system checks the shelf status in real-time
before sending the request to the next lender.
Request fulfillment via OCLC
Based on local preferences, the system can send requests to OCLC
for fulfillment by OCLC member libraries. The system supports
ISO ILL communication, as well as OCLC’s direct-to-review
and direct-to-profile options.
Multi-copy requests
Staff can initiate multiple numbers of requests for the same title
through one simple step, allowing libraries to support services
such as book clubs and study groups with minimal staff involvement.
Streamlines searches for requests by request number
The system enables patrons or staff members to search for active
or completed transactions using the unique request number.
Buy, borrow, or suggest functionality
Allows patrons and staff to buy, borrow or suggest a title directly from the library-branded AGent interface if it is not immediately available for loan. The purchase is fulfilled through partnerships with book dealers, including Baker & Taylor. A portion of the revenue is shared with either the consortium or individual library, creating a powerful revenue generating opportunity.
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